Bee Green Outdoor Living and Landscaping (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://groundsdesign.com, contact us for services, or interact with us through any other means.
By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree with this policy, please discontinue use of our website and services.
Information We Collect
Personal Information You Provide
We may collect the following personal information when you voluntarily provide it to us:
- Contact information — name, email address, phone number, mailing address
- Project details — property address, property descriptions, project scope, photos you share with us
- Communication records — messages sent through our contact forms, email exchanges, text messages, and phone call records
- Payment information — billing address and payment method details (processed securely through third-party payment processors; we do not store full payment card numbers)
- Reviews and testimonials — feedback you provide about our services
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser information — IP address, browser type, operating system, screen resolution
- Usage data — pages visited, time spent on pages, referring website, click patterns
- Location data — general geographic location based on IP address
- Cookies and tracking technologies — see our Cookie Policy section below
How We Use Your Information
We use the information we collect for the following purposes:
- Providing services — to schedule consultations, prepare estimates, design and complete landscaping and hardscaping projects
- Communication — to respond to inquiries, send appointment reminders, provide project updates, and follow up on completed work
- SMS messaging — to send service-related text messages including appointment reminders, project updates, and responses to customer inquiries (you may opt in verbally, via web form, or by texting us; standard message and data rates may apply)
- Business operations — to process payments, manage contracts, maintain records, and fulfill legal obligations
- Website improvement — to analyze usage patterns, improve our website functionality, and enhance user experience
- Marketing — with your consent, to send newsletters, seasonal promotions, or information about new services (you can opt out at any time)
SMS Communications
Bee Green Outdoor Living and Landscaping may send SMS text messages for operational purposes. By opting in to SMS communications, you agree to receive messages related to your services.
Opt-In: You may opt in by submitting a web form, providing verbal consent to a representative, or texting us directly.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive a confirmation and no further messages will be sent.
Help: Reply HELP to any message for assistance, or contact us at (216) 857-8404 or contact us via our website.
Message frequency varies based on your service engagement. Standard message and data rates may apply. We do not share your mobile opt-in data with third parties for marketing purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device.
Types of cookies we use:
- Essential cookies — required for the website to function properly (e.g., security, navigation)
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Functional cookies — remember your preferences and provide enhanced features
- Marketing cookies — used to deliver relevant advertisements and measure campaign effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
Google Analytics: We use Google Analytics to collect anonymized usage data. Google may use this data in accordance with their Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
- Service providers — trusted third parties who assist us in operating our business (e.g., website hosting, email services, payment processing, SMS delivery, CRM software). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Subcontractors — when necessary to complete your project, we may share relevant project details (e.g., property address, project scope) with licensed subcontractors working under our direction
- Legal requirements — when required by law, court order, or governmental regulation, or to protect our legal rights
- Business transfers — in connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmitted through our website
- Secure hosting infrastructure with regular security updates
- Access controls limiting employee access to personal information on a need-to-know basis
- Regular review of our data collection and storage practices
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Active client data — retained for the duration of our business relationship and a reasonable period afterward for follow-up and warranty purposes
- Project records — retained for a minimum of 7 years to comply with tax, insurance, and regulatory requirements
- Marketing communications — retained until you opt out or request deletion
- Website analytics — anonymized data may be retained indefinitely for trend analysis
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate or incomplete information
- Deletion — request deletion of your personal information, subject to legal retention requirements
- Opt-out — unsubscribe from marketing communications at any time
- Data portability — request your data in a commonly used electronic format
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Bee Green Outdoor Living and Landscaping
19162 W River Rd, Columbia Station, OH 44028
Phone: (216) 857-8404
Email: contact us via our website
Website: https://groundsdesign.com